Terms and Conditions

Last Updated: May 3, 2026

Welcome to Aubin HVAC Services. By accessing our website or using our services, you agree to these Terms and Conditions.

1. Business Information

Aubin HVAC Services is a heating service provider operating in the State of Maine.

Contact Information:
Email: aubinhvac@gmail.com
Phone: (207) 500-0439

We aim to provide clear, honest, and professional service at all times.

2. Services Offered

We provide residential heating services, including:

  • Heating system installation and replacement

  • Heating system maintenance

  • Diagnostic and repair services

Service availability may vary based on location and scheduling.

3. Estimates and Pricing Transparency

  • Estimates are provided based on the information available at the time.

  • Final pricing will be confirmed before any work begins.

  • Additional costs will not be incurred without customer approval.

We are committed to transparent pricing with no hidden fees.

4. Payments and Billing

  • Payment is due upon completion of services unless otherwise agreed.

  • Accepted payment methods include cash, check, major credit/debit cards and Venmo.

Failure to pay may result in collection actions or refusal of future service.

5. Cancellations and Scheduling

  • Customers should provide at least 72 hours’ notice for install cancellations.

  • Customers should provide at least 24 hours’ notice for service cancellations.

  • Missed appointments may result in a service fee.

  • We reserve the right to reschedule due to weather or emergency conditions.

6. Refund Policy

  • Refunds are evaluated on a case-by-case basis.

  • If a service issue arises, customers must contact us promptly so we can address the concern.

We prioritize resolving issues fairly and professionally.

7. Warranties

  • Manufacturer warranties apply to installed equipment.

  • Any labor warranties will be clearly stated in writing at the time of service.

8. User Responsibilities

By using our services, you agree to:

  • Provide accurate contact and service information

  • Ensure safe and reasonable access to equipment

  • Secure pets during service visits

Unsafe working conditions may result in refusal of service.

9. Website Use

You agree not to:

  • Use this website for fraudulent or unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Misrepresent your identity or intent

10. Limitation of Liability

To the fullest extent permitted by law, Aubin HVAC Services is not liable for:

  • Indirect or consequential damages

  • Pre-existing equipment issues

  • Damage caused by misuse or lack of maintenance

11. Third-Party Services

We may use third-party tools (such as scheduling, analytics, or advertising platforms). We are not responsible for third-party policies or actions.

12. Privacy and Data Use

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal information.

13. Governing Law

These Terms are governed by the laws of the State of Maine, United States.

14. Updates to These Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of those changes.

15. Contact Us

For questions regarding these Terms:

Aubin HVAC Services
Email: aubinhvac@gmail.com
Phone: (207) 500-0439